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Author Topic: Unable to download music  (Read 5946 times)

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Offline phhawk

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Unable to download music
« on: December 10, 2006, 04:39:07 PM »
I haven't been able to download music for quite awhile. I'm on dial-up and have itunes.

Hey Slack, I did get the time and date set on my computer! Is that progress? Or what?

Regards, Phil

Offline Slack

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Re: Unable to download music
« Reply #1 on: December 10, 2006, 07:10:39 PM »
Hi Phil, by download, do you mean Weenie Juke?

For you, time and date would be progress.   ;D

Offline phhawk

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Re: Unable to download music
« Reply #2 on: December 10, 2006, 08:01:59 PM »
Yes the Weenie Juke. Who says time marches forward?

Offline Slack

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Re: Unable to download music
« Reply #3 on: December 11, 2006, 07:00:46 AM »
Phil,

Download the latest version of Winamp Lite here:

http://winamp.com/player/free.php

and you'll be set.

Offline phhawk

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Re: Unable to download music
« Reply #4 on: December 11, 2006, 06:59:54 PM »
Hello Slack, Close, but no cigar. I downloaded the winamp lite ok, then went to the Juke and hit Winamp AAC+ 24K.

Zero!

Then hit Winamp MP3.

Bingo!

However, the network stalls every minute or so; the same with iTunes MP3.

Did I tell you, I finally got the date and time set on my computer?!!

Phil

Offline Slack

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Re: Unable to download music
« Reply #5 on: December 11, 2006, 07:16:06 PM »
Quote
Hello Slack, Close, but no cigar. I downloaded the winamp lite ok, then went to the Juke and hit Winamp AAC+ 24K.

HI Phil,

Did you install Winamp from the file you downloaded?  :D  (sorry, gotta check the basics first)

Offline phhawk

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Re: Unable to download music
« Reply #6 on: December 11, 2006, 09:13:08 PM »
Install? After I read your last post I thought I'd try to save you some time and see if I could get the damn thing running (big mistake!!). I clicked on the winamp-lite icon and it asked me to choose an application. I chose itunes then hit the open button. Now when I click on the winamp-lite icon it opens itunes but I still can't hear the juke. Otherwise, it's the same as my last post.

Sorry for all the trouble.

Phil

Offline Richard

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Re: Unable to download music
« Reply #7 on: December 12, 2006, 03:16:09 AM »
I should get that cigar and smoke it while you think about this  ;)

I have not installed Winamp lately, but when it says install program.. surely you want to install winamp not iTunes.. that is based on my theory that it is going to be Winamp that plays the juke or should I get another cigar and think about it too !!

No doubt Slack will correct us both.....  :-X
(That's enough of that. Ed)

Offline phhawk

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Re: Unable to download music
« Reply #8 on: December 12, 2006, 05:52:21 AM »
Actually, I never saw any install button or instructions to install. I presumed that it did whatever it needed automatically.

Sorry Richard. No free cigar yet. But now I've got a can of worms. Yummy!

Offline Slack

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Re: Unable to download music
« Reply #9 on: December 12, 2006, 06:41:37 AM »
Well, if all else fails Phil -- you can email me your phone number and I'll try to walk you through.

In the meantime.  Teh sequence of events should have gone something like this:

clickin on the "Lite" button on this page: http://winamp.com/player/free.php

you should have been prompted to Open or Save the download, click Save
you should then be prompted for a location on your computer, choose your desktop
Via a phone line the 1.2 meg file should take 5 or more minutes to download.
After downloading, close your browser and double click the "winamp532_lite.exe" file and follow the prompts (ie accept the defaults) to install the application.

Make sense or am I talking Greek?

Offline phhawk

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Re: Unable to download music
« Reply #10 on: December 12, 2006, 01:14:15 PM »
Oh Boy! Here is basicly what hapened. I clicked on the Lite button and it started downloading automatically (via the download manager?). I presume it downloaded to the desktop as that is where the icon is.

At this point my memory is a bit fuzzy about what happened next but, I clicked on the buttons on the Weenie Juke page as I said before with results as stated in my previous post.

After reading your reply about installation, I clicked on the icon which opened a window, asking me to choose an application from a drop down menu that only offered "all Applications" and another window showing the applications. I selected itunes and clicked on the open button. As a result, the winamp icon is linked to itunes. That is; when I click on the icon it opens the itunes window however, no music. I trashed the winamp icon and listenpls's and downloaded the winamp lite again, which again left the icon on the desktop. When I clicked on it this time it bypassed the installation window and again opened the itunes window and again no music. I have never seen anything referring to installation.

I have a feeling that somehow the winamp icon has to be unlinked from itunes to start over?

Anyway, that's my story and I'm sticking to it.

regards, Phil

Offline uncle bud

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Re: Unable to download music
« Reply #11 on: December 12, 2006, 02:06:02 PM »
Hmm. Sounds weird.  :D Perhaps you have somehow associated the Winamp installation file with iTunes. Forgive me if any of this is obvious:

1. First, forget about clicking on any Juke buttons for the moment.

2. Try right-clicking on the Winamp lite file icon on your desktop and then select Properties from the menu that appears. A window will pop up with some information about the file. Make sure the file name shown is winamp532_lite.exe and make sure the Size is 1.33 MB. If these are correct click "Cancel". If they aren't, delete the file and try downloading again.

3. Next try using the Run feature on your Start Menu to begin the installation (maybe there's something wonky about your Desktop). To do this (in Windows XP), click on Start, then on Run from the list of options. A window will pop up.

4. There may be a filename in this window already. Ignore it and select "Browse". This will open another window showing your folders. There should be a series of quick links on the left (Recent, My Computer, Desktop etc). Select Desktop. Then find that winamp532_lite.exe file, click it once and then click "Open".

5. The Winamp installation should begin. Follow the defaults as Slack suggested.

If iTunes starts instead, then I'd say you've definitely associated the .exe installation file with iTunes, which will require another fix.

6. You may have to load the Juke manually in Winamp by starting the program and pasting in the URL http://s4.viastreaming.net:7160/listen.pls  instead of clicking on the buttons on the Juke page. iTunes and Winamp will both use the listen.pls, and if .pls files are already associated with iTunes on your computer, clicking on the Juke's Winamp buttons will always start iTunes instead until that setting is changed.

« Last Edit: December 12, 2006, 02:10:22 PM by uncle bud »

Offline Slack

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Re: Unable to download music
« Reply #12 on: December 12, 2006, 02:42:49 PM »
Thanks UB, appreciate it -- looks like iTunes has taken over the world.  :)

One exception, this:
Quote
You may have to load the Juke manually in Winamp by starting the program and pasting in the URL http://s4.viastreaming.net:7160/listen.pls  instead of clicking on the buttons on the Juke page.

should read:

You may have to load the Juke manually in Winamp by starting the program and pasting in the URL http://countryblues.org:8000/listen.pls  instead of clicking on the buttons on the Juke page.

...the link for the 24K stream.

Offline Rivers

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Re: Unable to download music
« Reply #13 on: December 12, 2006, 04:20:53 PM »
If all else fails uninstall everything and reinstall armed with the knowledge you gained first time around!

Offline phhawk

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Re: Unable to download music
« Reply #14 on: December 12, 2006, 05:15:24 PM »
The nightmare continues. First let me thank all that have taken time to repsond. Thanks, I really appreciate it.

 Let's face it. I should never be allowed to operate anything more complicated than a George Foreman Grill. I really long for those days when you just twisted a knob and wiggled the antenna a little. Not likely to get any Charley Patton though.

Anyway, as Slack has suggested itunes has taken over the world. At least in my computer. No matter how many times I download winamp-lite, each time when I click on the icon, it opens the itunes window and no music. It has definitely become linked to itunes and I can't figure out how to uninstall it as there really never was any installation offered. I have trashed all the downloaded icons and re-downloaded and still get the same result.

I should never have reset that time and date. 1970 was a very good year.

Regards, Phil   

Offline Stuart

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Re: Unable to download music
« Reply #15 on: December 12, 2006, 06:05:27 PM »
Hi Phil:

Here are a couple of suggestions to take you back before this headache began:

1) Go to  "Settings"-->"Control Panel"--"Add or Remove Programs"

scroll down and toward the bottom you should see "Winamp"

Highlight "Winamp" and then remove it. This should remove any links between Winamp and iTunes.

Make a new folder and name it "Winamp" go to the Winamp site and download Winamp, making sure to "save" it to the "Winamp" folder, not "run" it, ("run" will install it.)

Go into the "Winamp" folder and double-click the only file in there and install Winamp in the Winamp folder. Don't choose any associations/ links, etc.

Start over following Slack's and Uncle Bud's suggestions and see what happens.

If this fails to produce the desired results, you can always take your computer back before you installed Winamp by removing it as per the above steps, and then using "System Restore" under "Help and Support" to take your computer back to where it was a week or two ago.

Hope this helps.


Offline uncle bud

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Re: Unable to download music
« Reply #16 on: December 12, 2006, 06:27:07 PM »
Hi Phil,

What a drag for you. We'll sort it out eventually.

Sounds like at least the filename winamp532_lite.exe, which is the filename of your downloaded winamp installation file, has been associated accidentally with iTunes. I'd be surprised if all .exe files on your computer are now associated with iTunes, but you never know and it's definitely possible. I'd expect other programs to behave weirdly if that was the case. Anyway, that's another fix we won't get into for the moment.

Try this.

Click once on the downloaded Winamp installation file on your desktop (making sure it is actually named winamp532_lite.exe). Click again so that the filename becomes highlighted. Change the filename by adding the number 2 to the filename at the end, before the ".exe", so that you get winamp532_lite2.exe, and hit Enter. Then doubleclick the icon and let us know if you still get the same problem or if the installation begins.

cheers,
UB

(who still loves iTunes...)

Just read Stuart's excellent advice. Since my suggestion is a really shot in the dark, his advice may take precedent. However, you might want to try my scenario first, since it's a quick process that can't and won't hurt anything. Because you didn't go through an installation process as far as you recall, I'm still wondering whether it's just a problem with that one file, not an installed program.
« Last Edit: December 12, 2006, 06:34:54 PM by uncle bud »

Offline phhawk

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Re: Unable to download music
« Reply #17 on: December 12, 2006, 07:13:27 PM »
Thanks guys, but no progress. Maybe I should say that I'm using a MacIntosh G4 Powerbook. Probably about 5 years old. If any of that matters?

I tried your suggestion Uncle Bud. No effect.

Stuart, I looked in control panels. Could not find removing or adding programs.

Regards and many thanks, Phil

 

 

Offline Stuart

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Re: Unable to download music
« Reply #18 on: December 12, 2006, 08:14:28 PM »
Maybe I should say that I'm using a MacIntosh G4 Powerbook.

Hmmm--Details, details!  ;)

My advice was for the PC/Windows XP world, so it doesn't apply in your case. However, there should be an equivalent uninstall/remove function in the Mac world.

Apple / Mac people: Its time to speak up as Phil needs your advice.

I'm temped to say "Apples and Apples" (as opposed to "Apples and Oranges/PCs")--perhaps you could go get the latest version of iTunes (version 7), download and install it, and then try to listen to the Juke using it. I can't say that it is entirely risk free, but you could always e-mail Apple customer support first and see if they have any suggestions. Its worth a shot.

Try going to the source and see what they have to say for themselves.
« Last Edit: December 12, 2006, 08:37:38 PM by Stuart »

Offline Slack

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Re: Unable to download music
« Reply #19 on: December 12, 2006, 08:43:52 PM »
Quote
Thanks guys, but no progress. Maybe I should say that I'm using a MacIntosh G4 Powerbook. Probably about 5 years old. If any of that matters?

Ack!   :P  Our fault Phil -- we were all assuming a XP/PC installation.  Winamp is for windows computers, not Macs.

Stuart the latest version of iTunes (7.x) still does not support AAC+, which is the purpose of the exercise. 

Phil, you need  http://www.videolan.org/vlc/download-macosx.html for the Mac.  Of course this is for version 10 of the Mac operating system and not Version 9.  My guess is that if you just got the date set  :D , you've got version 9.

Maybe it is time to put the 24K stream back to mp3 format... 

Offline Stuart

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Re: Unable to download music
« Reply #20 on: December 12, 2006, 08:56:25 PM »
Stuart the latest version of iTunes (7.x) still does not support AAC+, which is the purpose of the exercise.

Thanks for the correction and clarification, Slack. I guess we need the correct software match here. My son (the Apple / Mac expert) flies home on Thursday, so if things aren't working by then, I'll put him on the case.

Offline uncle bud

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Re: Unable to download music
« Reply #21 on: December 12, 2006, 09:19:30 PM »
As Gilda Radner's character on Saturday Night Live used to say, "Never mind..."

Nothing like a bunch of PC people talking gibberish at you...

Phil, you using OS X or OS 9?

UB

Offline phhawk

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Re: Unable to download music
« Reply #22 on: December 13, 2006, 01:53:03 AM »
OK, I'm running 10.2.8. I downloaded the Videolan program that slack posted, however an clicked on the icons. I seemed to do an installation or something. However it requires Quicktime 6.5.2. I have Quicktime 6.2.

Thanks again all, Phil

Offline Slack

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Re: Unable to download music
« Reply #23 on: December 13, 2006, 06:56:08 AM »
Download Quicktime 6.5.2 here: http://www.5star-shareware.com/Mac/Utilities/quicktime-mac.html

Phil, pretty soon your system software will match that new system date.  ;)

Seems like a real hassle -- but I think you'll be pleased with the improved quality of the stream.

Offline phhawk

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Re: Unable to download music
« Reply #24 on: December 14, 2006, 07:58:07 AM »
Thanks guys, But I quit! I've had it! I can download crap till the cows come home and it doesn't change a thing. I'm not going to waste anymore of your time and I'm not going to waste anymore of my time. I'm in the process of moving anyway and I should be able to get DSL in the near future.

Thanks anyway, I really appreciate your time and help regarding this matter.

Regards, Phil



Offline Stuart

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Re: Unable to download music
« Reply #25 on: December 14, 2006, 09:36:13 AM »
Hi Phil:

I understand your frustration--we've all been there. I think that it's a good time to call a "Time Out" and think things over. I'm on the way to the airport in a few minutes to fetch my son, and I'll ask him for any suggestions. The other thought I have is to try to get you up and running with something that will allow you to connect to the Juke and listen. We can address the AAC+ connectivity/playing down the road. I know that Slack is focused on solving the problem re: AAC+, but I think at this point you would be happy just to be able to tune in and listen. Anyway, don't give up Phil. Maybe you just need a break from the headaches and hassles.

Regards,

Stuart

Offline Stuart

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Re: Unable to download music
« Reply #26 on: December 14, 2006, 03:49:40 PM »
Hi Phil:

Just returned from SeaTac Airport (with a major stop at Fry's) with my son. His advice is to first get rid of the audio player programs that don't work at the moment (such as Winamp--but you can always get it back later), by moving them to trash (keep iTunes), and then download and install RealPlayer. He says that RealPlayer works well with Apple products and a PowerBook G4 running OS 10 X shouldn't present any problems.

Here's the link:

http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product=RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack

Hopefully this will get you listening to the Juke one again.

He is tired from the flight from Virginia, but he says that over the next couple of days he'll try to do a little more research and hopefully have a little more detailed information for us, along with info re: removing the links between the various audio players on your PowerBook.

Regards,

Stuart

P.S. Slack: As always, I'm open to correction, so don't hesitate to immediately speak up if need be.

Offline Slack

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Re: Unable to download music
« Reply #27 on: December 14, 2006, 05:53:54 PM »
Quote
P.S. Slack: As always, I'm open to correction, so don't hesitate to immediately speak up if need be.

Looks good as long as Real Player support AAC+? (I'm not sure myself)

Offline phhawk

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Re: Unable to download music
« Reply #28 on: December 14, 2006, 06:22:54 PM »
Thanks again Stuart and Slack, I'll give it one more try. What the hell do I have to lose? Although, I'm about 0 for 100 concerning downloads.

Phil

Offline Slack

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Re: Unable to download music
« Reply #29 on: December 14, 2006, 06:32:49 PM »
Phil, if it does not work - I'll switch the 24K stream back to MP3 format until you get moved - how's that?

Offline phhawk

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Re: Unable to download music
« Reply #30 on: December 14, 2006, 07:35:17 PM »
Well, that didn't work either. No need to switch it back on my behalf. I've probably got this thing so screwed up that it probably won't work, even if you do switch it back. No use screwing it up for other people that know how to make it work. I can keep busy with 78's in the mean time.

Thanks again for everything guys. I don't think I can handle any more for now. After all; I may have to go through this again after I move.

Regards, Phil

Offline Stuart

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Re: Unable to download music
« Reply #31 on: December 14, 2006, 07:47:30 PM »
Slack:

The RealPlayer home page says that it supports "AAC/aacPlus v1 (.aac, .m4a, .m4b, .mp4, .acp, .m4p)," but I don't know whether this applies to the Mac version.

I think that if you can get a 24 K stream up for RealOne it will definitely help matters for the Apple dial-up folks. My son brought home his G5 PowerBook, so when time permits, we'll try RealPlayer on the Mac OS side and see what happens.

Phil:

Your post came through as I was writing this--after you installed RealPlayer, did you click on the RealOne icon in the Juke selection menu?

Like I said, we'll try a few things here over the next couple of days. In addition, my daughter returns tomorrow night and her boyfriend is another Mac wiz. When he gets in I'll see if he has any advice.

Don't worry about screwing things up, as un-screwing things up is just a matter of uninstalling the programs, putting some things in the trash, and changing a few settings. Don't worry 'bout nothin', 'cause everything's gonna be alright! (Eventually  ;))

Regards,

Stuart



Offline phhawk

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Re: Unable to download music
« Reply #32 on: December 14, 2006, 08:27:21 PM »
Stuart, I didn't click the Real Player button after the initial download, however I did after I read your post and I think it is a 48k stream. But I didn't get anything anyway. However, I've put so many things in and out of the trash, that who knows what I have installed or not installed.

I can get the Juke through the Winamp and itunes MP3 buttons, but because I'm on dial-up, the network keeps stalling. From the 24k buttons, I can't get a peep.

regards, Phil

Offline Stuart

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Re: Unable to download music
« Reply #33 on: December 14, 2006, 10:04:18 PM »
Hi Phil:

It might just be that in spite of everything, the connection isn't fast enough to get your computer the song data sufficiently fast so that the songs play smoothly without stalling. There is also some screen data (a new screen with refresh at song changes) coming through periodically and this extra data may just be enough to cause the song to "stall" (the audio portion gets "crowded out" and slowed down and as a result has to play "catch up"--thus the stall). You might try first connecting to the Juke with your audio player and then closing your browser to see what happens. Perhaps without the visual data coming through you'll get a smooth stream, but of course the trade off is that you won't have the song/ album info--just like the old radio days, but without the DJ.

Then again, as you say, there's always waiting until you get DSL.

I'll see if my kids and their friends have any suggestions, but for now, try closing the browser to see what happens.

I wish that I could be of more help, but troubleshooting can be problematic from a distance.

My Best,

Stuart





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Re: Unable to download music
« Reply #34 on: December 16, 2006, 07:39:25 AM »
Real wasn't a good idea. It tries to take over your life. VLC works well with me  OSX 10.4.8. If you wish to persist with it at any time a PM or an e-mail is all it takes.

Offline Richard

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Re: Unable to download music
« Reply #35 on: December 16, 2006, 09:36:12 AM »
I agree that Real Player is a pain in the bum it's like M$ XP, Norton, Nero etc etc etc and tries to take over the world  (I'm using Linux today!) so try RealAltenative or as you say VCL is very good  :)
(That's enough of that. Ed)

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Re: Unable to download music
« Reply #36 on: December 16, 2006, 10:07:57 AM »
RealAlternative not an option for Mac.  :(

Offline Richard

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Re: Unable to download music
« Reply #37 on: December 17, 2006, 01:22:11 AM »
Oh, a Mac  :-X well you will get better eventually  ;D
(That's enough of that. Ed)

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Re: Unable to download music
« Reply #38 on: December 21, 2006, 02:27:16 PM »
This is better. The first of many.  >:D

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