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Author Topic: Recent outage  (Read 243 times)

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Offline Rivers

  • Tech Support
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  • Posts: 7120
  • I like chicken pie
Recent outage
« on: March 04, 2021, 04:15:08 AM »
For the record, and in case anyone is wondering, if you tried to access the site a couple of days ago and couldn't navigate past an error that appeared on all pages, here's what happened.

The issue was on the server side where a default setting changed in a new release of some site admin software. This triggered the error.

With the help of our host provider we identified the problem, changed that one setting and it's now fixed. Thank you to all who reported it.

Offline Johnm

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    • johnmillerguitar.com
Re: Recent outage
« Reply #1 on: March 04, 2021, 05:45:39 AM »
I'd like to extend a heartfelt thanks to all who identified and rectified the problem! I can't even imagine how to determine what would have caused such an issue, given the miles of coding that must be involved. Thank you so much!
Sincerely yours,
Johnm

Offline Rivers

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  • I like chicken pie
Re: Recent outage
« Reply #2 on: March 04, 2021, 06:33:08 AM »
You're very welcome!

Offline Slack

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Re: Recent outage
« Reply #3 on: March 04, 2021, 07:14:56 AM »
And I was glad to be out of town and only there for moral support.   :P

Rivers does good work!

Offline Prof Scratchy

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Re: Recent outage
« Reply #4 on: March 04, 2021, 07:17:14 AM »
Well done, Rivers!

Offline eric

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Re: Recent outage
« Reply #5 on: March 04, 2021, 07:22:01 AM »
Thanks folks.  Just adding this plug for the Weenie tech mavens:

https://weeniecampbell.com/yabbse/index.php?page=page2441
--
Eric

Offline Slack

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Re: Recent outage
« Reply #6 on: March 04, 2021, 08:52:41 AM »
Thanks Eric, much appreciated!

Offline Stuart

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  • "The Voice of Almiqui"
Re: Recent outage
« Reply #7 on: March 04, 2021, 01:18:13 PM »
A major league thank you to Rivers and Slack and everyone else who worked behind the scenes to identify and fix the cause of the problem.

Offline David Kaatz

  • Member
  • Posts: 346
Re: Recent outage
« Reply #8 on: March 05, 2021, 03:08:59 PM »
Agreed, thanks for the quick fix and the work you admins do. I saw the problem, but I don't know how to report them. John Miller may be the only person on here whose contact info I might have, and I did not pursue tracking him down. I figured somebody had to be on top of it!
Dave

Offline Rivers

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  • Posts: 7120
  • I like chicken pie
Re: Recent outage
« Reply #9 on: March 07, 2021, 11:03:37 PM »
We're always on top of it once we know about it!

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